Shortly after you sign up, we will contact you over the phone to confirm your order details and schedule your reservation in our system. At this time we will also send you a checklist and a prepaid, overnight FedEx label for you to print and use to send your documents to us (unless you choose to drop off your documents at one of our main or courier offices). If a FedEx label is provided, the address will depend on the service that you order and how fast you need the service done. We have offices in multiple cities and work with multiple passport agencies.