Terms and conditions below:
Terms and Conditions of Fast Passport Center By engaging the services of Fast Passport Center, you authorize us to act as your limited agent to expedite and submit your passport application to the U.S. Department of State and to accept delivery of the issued passport on your behalf. Under the Privacy Act of 1974 (Public Law 93-579), the U.S. Department of State cannot discuss your application with our couriers without your written consent, which you provide by signing the Letter of Authorization.

1. Scope of Services Fast Passport Center acts solely as your authorized courier to facilitate the submission and retrieval of your passport or other travel documents. We do not issue passports or visas; issuance is handled exclusively by the U.S. Department of State or other issuing authorities. We are not responsible for decisions made by issuing authorities, including approvals, denials, or requests for additional documentation. The accuracy and completeness of all information and documentation provided in your application are your sole responsibility.

2. Information Accuracy and Usage Fast Passport Center strives to provide accurate and up-to-date information regarding travel document requirements, application forms, fees, and processing timelines to assist you in obtaining the necessary passport, visa, or other documents for international travel. However, we do not guarantee the accuracy of this information, and you rely on it at your own risk. We bear no responsibility for individuals or entities who access our information but do not place an order with us for processing services.

3. Limitations of Liability Fast Passport Center is not liable for delays, losses, or errors caused by third parties, including but not limited to the U.S. Department of State, mail couriers (e.g., FedEx), embassies, consulates, or other entities involved in the process. We are not responsible for changes in official requirements, which may occur without notice, though we will make reasonable efforts to inform you of such changes when they become known. Our maximum liability is limited to the fees paid to us for our services. We do not provide any guarantees, express or implied, regarding the approval or timely issuance of your passport or travel document.

4. Travel Document Requirements and Processing We endeavor to provide the most current details on our website and in our application kits regarding travel document requirements, forms, fees, and processing timelines. However, these details are subject to change without notice. The issuing authority (e.g., U.S. Department of State) determines the type of passport or visa, issuance timeline, and duration of validity. They may request additional documentation, reject applications for any reason without explanation to Fast Passport Center, or issue a different type of document than requested, which may affect its purpose, validity, or number of entries. We cannot guarantee approval, processing times, or outcomes of applications. Therefore, we strongly recommend against purchasing non-refundable tickets or reservations until all necessary travel documents are secured. Fast Passport Center and issuing authorities reserve the right to prioritize processing based on the travel dates you provide. Our service fees are charged for taking reasonable steps to facilitate the issuance of the requested travel documents.

5. Fees and Payment In addition to the government fees paid directly to the U.S. Department of State, you are responsible for paying Fast Passport Center’s service fees for expediting your application. If required documentation is not provided within the specified timeframe, additional fees may apply to meet your travel deadline, though timely issuance is not guaranteed if delays are caused by factors beyond our control.

6. Travel Itinerary Requirement For expedited services, a travel itinerary is required. If you cannot provide one, you must submit a letter from a business or hotel confirming your upcoming travel plans to meet U.S. Department of State requirements.

7. Refund and Cancellation Policy Refunds are subject to the following conditions: • A full refund may be requested within 24 hours of placing your order, provided no documents have been submitted to Fast Passport Center. • After 24 hours, a refund may be issued, minus a $100 per-person processing fee, as long as no documents have been submitted. • No refunds will be issued once you have submitted your documents to Fast Passport Center, regardless of the timing of the cancellation request. • Refunds, if applicable, will be processed within 21 business days to the original payment card. Cancellations must be made by email through our contact page on the website and reference your order ID to verify identity. Contact us at 877-253-0084 to follow up on the refund the next day. For orders placed on the Fast Passport Center website but not submitted to our office for processing within seven calendar days, an instruction and form access fee will be charged. At your request, this fee may be credited toward a future order placed within three months of the fee being assessed.

8. Additional Attempts After Rejection If your application is rejected by the issuing authority, Fast Passport Center will, upon your request, make one additional attempt to obtain the travel document at no extra service fee. However, you will be responsible for any additional fees imposed by the issuing authority.

9. Right to Refuse Service Fast Passport Center reserves the right to refuse service if we believe it may cause harm or involve inaccurate information that could lead to a violation of local, state, or federal law. In such cases, our liability is limited to a refund of the fees paid, subject to the refund policy outlined above.

10. Governing Law and Dispute Resolution These terms are governed by the laws of the State of Florida. Any disputes arising from these terms or our services shall be resolved exclusively in the courts of Palm Beach County, Florida.
- For all disputes or questions about cancellation charges, please call 877-292-5505