Terms and conditions below:
You hereby authorize Fast Passport Center to expedite and submit your passport application to the U.S. Passport Agency and to accept delivery of the passport, on your behalf. Under the provisions of the Privacy Act of 1974 (Public Law 93-579), no information may be released from U.S. Government files without the prior written consent of the individual in question. Consequently, an employee of the U.S. Department of State cannot discuss the details of your passport application with the courier without your permission. You agree to allowing this condition by signing the Letter of Authorization given by Fast Passport Center.
Please note that you acknowledging the terms and conditions herein signifies that you understand the following:
Fast Passport Center acts as your limited agent for the limited purpose of submitting and facilitating your application through a courier ("Agent"). We cannot accept responsibility for delays in or loss of any document(s) by any party not directly under our control, including, but not limited to, Travel Agents, Consulates, Embassies, Passport Offices, or any other Entities or any delivery-service involved in handling documents.
We do not issue your passport or other travel documents. We help you submit & retrieve your passport or other travel documents as your authorized Agent, in a timely manner.
We have no control over the decisions made by Issuing Authorities regarding denial or approval of any passport or travel document. We have no control over issuing authority requirements for additional supporting documents and/or additional supporting requirements based upon the information submitted by you whether directly or through us as your agent. We have no control over the substance and/or completeness of your applications and statements therein which may affect the decision to either approve or deny your passport or other travel documents. You understand that you are solely responsible for the completeness and accuracy of all information submitted to any Agency for issuance of any passport or travel document.
We have no control over official requirements of any Issuing Agency. Requirements for issuance of travel documents can and do change often. We cannot be held responsible for changes in official requirements whether mandatory or subjective. We will attempt to notify you of any such changes as they become available.
You also understand that you are directly paying an additional fee to Fast Passport Center and that government fees are still to be paid by you to the U.S. Department of State, which is their fee for issuing a passport to you. We help you throughout the procuring passport process in it's entirety by helping you submit & retrieve your passport as your authorized passport courier, in a time period you have selected. Fast Passport Center does not issue or claim to issue your passport or any other travel documents.
With this expedited service a travel itinerary is required to be submitted as part of the process. If a travel itinerary cannot be provided, then you promise to provide a letter from a business or hotel stating that you are traveling soon for The Department of State to accept for an expedited service.
You acknowledge that Fast Passport Center is not responsible for any delays or errors caused by mail couriers such as FedEx or any other commercial carrier. We are also not responsible for any delays resulting from errors or omissions in information provided to us by you the Passport applicant. You, as Applicant, are responsible to complete of all materials on a U.S Passport application correctly.
Fast Passport Center does not control the decisions made by Department of State regarding denial or approval of any passport. The content and/or completeness of your applications and statements therein that you submit may affect the decision to either approve or deny your U.S. Passport. You are responsible for the complete and accurate application of the information submitted to the Department of State for procurement of any passport.
Fast Passport Center is servicing you in a procurement of a U.S. Passport, but we still have no control over any official requirement that an issuing authority may require. Requirements for procurement of a passport can and will often change from time to time. Fast Passport Center will not be held responsible for changes in U.S. Department of State or Foreign Government requirements, whether mandatory or subjective. Fast Passport Center will attempt to notify you of any such changes as they become available.
Fast Passport Center reserves the right to refuse any service to any customer for any reason that may cause damage, or if inaccurate information that leads to a law being broken, either local, state, or federal. The maximum liability of our Refusal of service is limited to the amount of fee paid to and collected by us from you under all circumstances, without limitation.
Fast Passport Center, its owners, couriers and affiliates do not and cannot provide any guaranties implied. Liability is limited to fees paid. If required documentation, whether standard or supporting, is not received by our couriers with-in the specified time period given to you by your passport specialist, additional charges may be asked of you in order for us to provide you a service by the departure date listed by you in your online order form.
Even with additional fees or charges that may be accrued by you and charged to you in such an event, we still cannot guarantee that your passport request can be complete in the needed time of your departure if due to agency delays out of our control. Required documentation is solely the responsibility of the person(s) submitting a passport application.
By agreeing to the terms and conditions of Fast Passport Center, you have agreed to purchase the service stated, therefore, when your application is accepted, refunds are not possible for any reason, (ie. Flight Cancellations, Missing Flights, Flight Delays, Travel Itinerary Changes, etc...)
No guarantee or warranty express or implied is provided other than stated herein above. Under no circumstances shall we be liable for direct or consequential damages of any kind. Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County Florida.
If you agree to the terms of service the below holds true. Our system will not allow an order to be processed without you accepting the terms of service.
* (For Standard Service, Rush Service and Fast Saver Only!) - If you cancel within 24 hours of placing your order, you may request a refund of your purchase subject to the $25.00 processing fee which is non-refundable. - You are held liable for the full amount of your expediting fee if you wish to cancel after 24 business hours of placing your order, which is non-refundable. - If you would like cancel once your passport application has been reserved with one of our couriers, you will be held responsible for the full amount of your expediting fee. At such time contents will be shipped back to the client at his or hers shipping expense, received from the original order. All documents and government checks will be returned.
* (For Same Day Service, 24 Hour Service, Next Day Service and Priority Service Only!) - If you cancel within 24 hours of placing your order, you may request a refund of your purchase subject to the $50.00 processing fee which is non-refundable. - You are held liable for the full amount of your expediting fee if you wish cancel after 24 hours of placing your order, which is non-refundable. Provided a reservation with a courier has not been made. - If you cancel once your passport application has been reserved with one of our couriers, you will be held responsible for the full amount of your expediting fee. At such time contents will be shipped back to the client at his or hers shipping expense received from the original order. All documents and government checks will be returned.
* (For All Service Requests) - Please note our office hours for times and days of operation. Cancellations by email are not accepted as we need to verify the person(s) canceling the order, is indeed in fact, the person(s) that made the order. All orders received by our online system are date and time stamped from when they were received. - Cancellation terms and policies hold true to every person choosing to expedite their passport with Fast Passport Center and will be strictly enforced. - Orders that are cancelled will take up to 21 business days to refund back to the card used. Refunds will not be paid in the form of cash, check, or anything else other than the card the order was placed on. Service levels (speed of service) can be downgraded or canceled within the first 24 business hours once an order has been placed. After 24 hours, orders cannot be downgraded or canceled for any reason. Any cancellation of an order after 24 business hours will be charged the full amount of its current level of service. Any level upgrades after 24 business hours from which the original order was placed are non-refundable.
- For all disputes or questions about cancellation charges, please call 877-292-5505